Getting Quicker Access to Your Deals on Ngeek Deals

Overview

At Ngeek Deals, we know how exciting it is to grab a lifetime deal and can’t wait to start using it! ?
However, because some of our offers are manually processed (especially reseller or AppSumo-sourced deals), delivery might take a short while.

This guide will show you how to get quicker access to your purchased deals — and what to do if your delivery is taking longer than expected.

Why Some Deals Take Time to Deliver

Unlike automated digital stores, Ngeek Deals partners with verified resellers and past AppSumo deal owners to provide authentic software licenses at the best prices.

Because of this:

• Some deals require manual verification before delivery.

• Certain licenses are sent via Vend Email or directly through the vendor’s portal.

• Our team reviews each order to ensure your product is valid and ready to use.

This process helps maintain quality — but occasionally, it may take a few hours before your product is delivered.

How to Get Faster Delivery

If your order is delayed beyond the stated timeframe, here’s how to speed things up:

✅ 1. Check your email inbox (and spam/junk folders)

Your deal delivery details are usually sent to your registered email address.
Look out for messages from:
? support@ngeekdeals.com

Contact our Support Team

If you’ve waited longer than usual (typically more than 12 hours), you can reach out to our team directly — and we’ll fast-track your delivery.

You can contact us via any of these methods:

• ? Support Portal:
  https://ngeekdeals.freshdesk.com/support/home

• ? Live Chat:
  Start a chat using the Live Chat Widget at the bottom-right corner of the page.
  Our team is often available for instant assistance during business hours.

• ? Email:
  Send an email to support@ngeekdeals.com 

Tips for Faster Processing

Here are a few ways to help us process your order even quicker:

• Use the same email address for your order and support ticket.

• Include your transaction ID or order ID in your message.

• Avoid submitting multiple tickets for the same order (it can slow things down).

We’ve Got Your Back!

At Ngeek Deals, your satisfaction is our top priority.
While we take every measure to ensure your deals are delivered as quickly as possible, please know that every single order is fulfilled manually and verified for authenticity — so your patience always pays off. ?

If you ever feel your order is taking too long, don’t hesitate to reach out — we’re here to help and make sure you get your product as fast as possible.